Billing Specialist

As a billing administrator, you'll be responsible for managing the billing process within Facility Solutions Group. You will be responsible for ensuring accurate and timely invoicing, monitoring accounts receivable, and handling customer inquiries related to billing and payments.

Responsibilities

• Generate and distribute customer invoices accurately and on time-based on sales or service agreements.

• Verify and reconcile invoice data, ensuring billing information, pricing, and discounts are accurate.

• Review and process billing adjustments, credits, and refunds as necessary.

• Monitor accounts receivable and follow up on overdue payments.

• Investigate and resolve billing discrepancies or issues raised by customers or internal stakeholders.

• Collaborate with sales, customer service, and finance departments to resolve customer inquiries or disputes related to billing and payments.

• Maintain accurate and up-to-date customer records, including contact information, payment terms, and billing preferences.

• Prepare and analyze accounts receivable reports, including aging reports, collection status, and cash flow projections.

• Conduct regular reviews of billing processes and recommend process improvements to enhance efficiency and accuracy.

• Stay updated on industry best practices and billing and accounts receivable management regulations.

Requirements:

• High school diploma or equivalent. An associate or bachelor's degree in accounting, finance, or a related field is preferred.
• Proven experience in billing, accounts receivable, or related financial roles.
• Strong knowledge of billing processes, including invoice generation, accounts receivable management, and payment processing.
• Proficiency in using billing software or financial systems for invoicing, collections, and reporting.
• Excellent attention to detail and accuracy, with the ability to manage large volumes of data and meet deadlines.
• Strong analytical and problem-solving skills to identify and resolve billing discrepancies or issues.
• Effective communication and interpersonal skills to interact with customers, internal teams, and stakeholders.
• Familiarity with relevant regulations, such as GAAP (Generally Accepted Accounting Principles) and tax laws.
• Proficient in using spreadsheet software (e.g., Microsoft Excel) for data analysis and reporting.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Experience with ERP (Enterprise Resource Planning) systems, such as SAP, Oracle, or NetSuite, is preferred but not mandatory.